hesitate. “Customer service,” he says,
“and pride. Prolium has an excellent
group of staff who are knowledge-
able, dedicated, act with the utmost
integrity and simply work harder, and
this team challenges each other daily
to be better and to do more. I view it
as my job to enable our staff to deliver
an excellent product. As a result, our
customers know they can count on
Prolium.”
By offering “total solutions” in its mar-
ket and through strong relationships
with its business partners, Prolium
continues to stand out. “After all, our
customers really are our partners, and
as partners we take the time to both
listen and understand their needs.”
Business Elite Canada
asked Crui-
kshank to walk us through ways it
helps clients. “We handle everything
from cleaning, to engineering, to the
mechanical repair and maintenance
(and much more). We are always ex-
ploring innovative ways to design and
execute our projects. This ultimately
leads to a high value of service for
our clients, because with the current
oil and gas market, we have to work
harder to do our part.”
In essence, Prolium handles “total tank
service”. For Prolium, using new tech-
nology has allowed the team to help its
customer offset some of their costs—
for example by reclaiming waste oil.
“Change comes from understanding
4
business elite canada
H
MAY 2018
