BEC / DEC / 2014 - page 169

THREE PILLARS: SAFETY,
QUALITY AND SERVICE
PRM has been a family-run business for the
last 25 years, and they truly embrace that. The
PRM guarantee is comprised of three simple
components: safety by design, absolute qual-
ity and genuine service. PRM takes safety seri-
ously; they take precautions to provide a safe
work environment and to ensure that their
products exceed industry standards. “We like
to provide the customer with, number one, a
safe product. We take safety very seriously. In
our business, when you’re dealing with landfill
gases and remediation of explosive vapours,
safety has to be a primary focus,” Phillips said.
Each one of PRM’s systems is designed and
manufactured in-house, making it much easier
to maintain quality control and provide quality
products to their clients. The final pillar of PRM
is genuine service. PRM is determined to pro-
vide its clients with superior assistance, and it
shows through their dedicated employees and
customer satisfaction surveys and guarantees.
There are many ways PRM differentiates itself
in the industry; one of the most notable being
their NRTL (Nationally Recognized Testing Lab-
oratory) Third-Party Certification. PRM is certi-
fied through a qualified third-party laboratory
to test and certify all of their control panels and
systems. The third-party certification means
that an independent organization reviews the
manufacturing process of a product and inde-
pendently determines that the final product
complies with specific standards for safety,
quality and performance. By using a third-party
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