By Leah Kellar
-------------------------------------------------------------
T
hree pillars of business excellence have
upheld Challenger Motor Freight’s con-
secutive 13 years on the list of
Can-
ada’s Best Managed Companies
by Deloitte.
For Challenger, excellence is about focusing
on three pillars that form its foundation: meet-
ing the needs of their own people, the needs
of their customers, and keeping the business
profitable.
“Being able to provide the services that your
customers want and expect from you is one of
the key ingredients to being successful. That is
a differentiator in and of itself,” said Jim Pee-
ples, President and COO at Challenger Motor
Freight.
The organization is not biased in any one of
these pillars. Rather, for the past 39 years, their
approach to business takes on a character of
equal treatment in a win-win strategy that sus-
tains itself to yield more than $300 million in
annual revenue.
“Our belief is that if we look after our people,
then they’ll be happy to work here and they’ll
DEC 2014
H
business elite canada 25
