from similar organizations. “I’m an accountant
and I used to be one of the guys with the little
green shades… now it’s all very automated,” he
said. “It’s the same throughout the organiza-
tion. If you’re in the parts department, they’re
using technology to stock the right part at the
right time. Every technician
has a laptop attached to a
toolbox. The advancement
in technology has been tru-
ly amazing.”
Their Equipment Manage-
ment (EM) Solutions pro-
gram has changed the way
customers can monitor the
lifecycle of their machines. Data analysis pro-
vides information about the location, utiliza-
tion and condition of their equipment, which
helps to detect problems before a major over-
haul is needed. The benefit is a reduction in
downtime and lowered repair costs.
94 business elite canada
H
DEC 2014
Tim Kramer and Guests
