BEC / April / 2013 - page 57

APRIL 2013
H
business elite canada
57
beginnings. Although they have managed to
launch themselves into a large and successful
company they have always maintained that in-
timate family business feel. “I’m very proud
that most of our clients become our friends
at the end of the job, which in this industry
is a great achievement. At the end of the job
if I don’t have some level of friendship with
the client I will feel like I’ve failed. That’s one
thing that’s very important for us, that quality
is what we pride ourselves on” Davood boasts.
David Mitchell Co. has transitioned from a
small family business into a large and suc-
cessful company while maintaining that small
family business closeness with clients. Their
clients are not seen as a mere ‘file’, ‘number’
or ‘job’ they are seen as friends. Moradi de-
scribes customer care as a cornerstone to their
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