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APRIL 2013
particular individual to tailor
it their specific needs. Cotton
adds that one of the philoso-
phies of Greenwood is that it’s
a place where the residents
will have their needs met.
“We basically listen to and
respond to our residents by
offering them tailored solu-
tions to meet their desires,”
he says.
Adelaide Place is equipped to
address any challenges too.
Because residents come from
various backgrounds, Ade-
laide Place is able to resource
the community to ensure the
needs of its residents are met
in order to establish maxi-
mum comfort. For example,
language barriers can be ad-
dressed easily.
“We have staff who are fluent
in particular dialects through
our community care access
centre. We offer the resource
of a translator if there was a
language barrier,” explains
Cotton. These types of effec-
tive strategies create a space
of inclusion and add to the
home factor of the facilities.
With Greenwood specifi-
cally, residents are given the
choice to define their care in
their own way. For example,
residents can bring their pets
and decorate their rooms with
their own furniture and per-
sonal accessories. “Defining
your own way” is a huge part
of Greenwood’s philosophy,
and residents are also given
access to professional services
if they are needed.
Residents are provided ac-
