we select in each home varies from the
last time,” said Silva. “(This means) that
for our trades (who) are going in there for
concrete, framing, electrical, and mechani-
cal, it is not the same as the last house,
so there is an extra level of expertise that
is required. Also, there is an extra level of
care that they provide for us because they
know that every house is different than the
last. They not only double, but they triple
check everything.”
INTERACTIVE WEB-BASED
CONSTRUCTION
MANAGEMENT TOOL
The web-based construction management
tool Silva referenced is software that sets
Sunset Homes apart from its competitors
and simplifies the process for their clients.
On their website, customers can private-
ly access a selection sheet with their re-
quired decisions, deadlines, and budget; a
builder’s to-do list where they can include
additional comments along the way; their
expenses and approvals; a project sched-
ule, and up-to-date photos and videos of
their home.
“(The client) can be on site every day with-
out having to physically be there,” said Silva.
“We have great follow-up service if there
are any issues. But typically we prefer to
(utilize the online construction manage-
ment tool to) ensure that the homeowner
is completely satisfied and can move into
50 business elite canada
H
OCTOBER 2015
