JULY 2014
H
business elite canada
3
By Leah Kellar
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Celebrating its 25
th
anniversary of exceptional service, Graycon
Group Ltd.—an IT consulting firm that specializes in the design, imple-
mentation, security and support of all IT infrastructure and networking
systems—measures its success in good karmic turns in equal measure
to monetary profits. It is a unique approach to business wherein profit-
ability is often unquestionably the only bottom line.
“Profitability is not our only bottom line—we have four bottom lines
which we strive to maximize; one of which is building good karma. We
strive to have an impact. We’re looking for a real heart-in approach. A
lot of people are here because they love the culture and the energy we
bring to it,” said Douglas Gray, company founder and CEO. “I think this
is really what differentiates us from other firms. It’s a unique part of
who we are.”
The Graycon difference is measured in a unique balanced scorecard
of four boxes or measurable criteria of business success, one of which
is what Gray himself refers to as “Grayconian happiness”. What is Gray-
