quest a quote, add quoted items to their
shopping cart and then choose whether to
have the parts shipped or picked up at a
nearby branch.
BEST MANAGED IS A
‘SEAL OF TRUST’
That continued commitment to the com-
pany’s evolution and expansion is just one
reason why ESS is able to maintain its po-
sition on the Best Managed Companies
list. Not only does the designation benefit
the company from a marketing standpoint,
but customers and suppliers see it as a
“seal of trust”, Willis explained. “Really it’s
just a testament to the company’s pretty
rich history.”That history also includes one
of the highest employee retention rates in
the industry; some of their staff have been
with ESS for more than 30 years. The ex-
perience and level of skill that comes with
a rich employee history is invaluable in any
industry but particularly so in construction
where knowing the parts and understand-
ing how to service decades-old machinery
is vital.
NOVEMBER 2015
H
business elite canada
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