68 business elite canada
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JAN/FEB 2015
“The most satisfying or biggest milestone of
each project is the satisfaction of the client,”
Bolduc explained. “Each time we deliver a
home to a client … the satisfaction of knowing
that they’re happy with what we’ve done…”
The first step in custom building — and often
the most challenging — is finding the most
suitable piece of land or development. Though
they consider themselves part of a niche mar-
ket, the next challenge is differentiating them-
selves from other home builders. Competition
in the construction industry can be fierce and
Bisson and Bolduc are continually looking for
ways to separate themselves from other build-
ers; to show potential customers that they’re
the right choice when it comes to hiring a home
builder. That’s why HC Bisson places a priority
on customization and ease of doing business.
“A lot of our clients come to us after seeing oth-
er builders who’ve been established longer and
have more well-known reputations. They come
to us after they couldn’t get what they wanted
from other builders,” Bolduc said. “Some cus-
tomers feel that they aren’t taken seriously by
other builders,” Bisson added. But as a smaller
company, Bisson and Bolduc are the faces that
clients see when it comes time to discuss their
project. “We’re the ones on the weekend sell-
