Page 8 - Ault Equipment
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and remain one step ahead of them. the factory. We maintain a huge inventory of parts
so that if machines are down, we can get them back
“You have to know the applications,” says Ault. “You up quickly.”
have to know how the equipment works and there’s
not a lot of people that are familiar with it. It’s a Maintaining this stability and ensuring everything
very, very specialized type of equipment. These are continues to run smoothly are AULT’s goals for the
production machines, so when they stop, costs start future, while it transitions to a Microsoft system in
getting incurred at a quick rate.” order to have an accounting system that’s more
closely related to service.
Therefore, Ault makes it a point to provide a rapid
parts service to ensure the machines get back up “We’re making an investment in what you might call
and running “yesterday.” ERP (enterprise resource planning) software,” says
Ault. “We’re not getting tied to the computer, but a
“If something breaks, we have to have (the solution) base level system is needed to manage resources.”
on hand. We have a guy ready to go. We operate, a
lot of the times, a 24-hour parts service where we’d Ault’s plans also include diversifying its product line
be getting parts at night. And we work closely with into a couple of more specialized products.
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