Page 8 - All Choice Rentals (ACR)
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in the sanitation industry resulting in increased
clientele and opportunities for additional equipment
rentals," says Menning.
PEACE OF MIND
"Our customers know that if their equipment breaks
down after hours, on a holiday or a weekend, we
are a phone call away with same-day service," says
Menning. "We are not a Monday to Friday operation;
we are a 24/7 rental store where our customers can
feel confident we are going to show up for them."
Menning and Doerksen agree that they are trying
to design a business that they would like to work
with. "We think about how a business should be
run and what it comes down to is empowering our
team with the ability to make decisions to support
our customers without delays," says Doerksen.
"We look at it from our own experiences and ask
what negative experiences have we had, and how
can we ensure this doesn’t happen within our own
business."
COMMUNITY-BASED CHARITY
Alberta is a close-knit province, ACR's support for
its customers and community extends beyond
its business, which is something the team takes
genuine pride in. For over 10 years, ACR has been
very active in the communities in which it serves,
contributing not only time, but over $350,000 to
local charities and non-profits.
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