Page 9 - All Choice Rentals (ACR)

Sensing an urgent need in light of the COVID-19

crisis, a recent program implemented by the team

is a donation of one pound of food to the local food
bank for every $50 of equipment that is rented. With

the help of its customers, ACR was proudly able to
donate over 300 pounds of food in one week.

A PARTNER IN BUSINESS

During the COVID-19 pandemic, ACR is relying on

the lessons learned through previous economic
downturns. Although Menning acknowledges it’s a

challenging time, the team is taking the opportunity
to streamline and improve on their services and

customer experience.

"In times of economic uncertainty, we are taking

this time to ensure our equipment and facilities

are aesthetically pleasing to our customers," says
Menning. "We also spoke with customer service

consultants to help us elevate from being seen not

as an order taker but rather a trusted advisor. Our
biggest goal, with so much fierce competition, is to

be the first call for anybody with any questions or
concerns for their business, and I think that we've

done well at this by building a network of industry

connections across Canada, North America and
internationally. Our customers are able to utilize our

knowledge and expertise to help save them time
and money by only having to make one phone call.

We will handle the rest.”

www.allchoice.ca

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