AUGUST 2014
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business elite canada 83
programs. That is one of the biggest things that
gave us the impetus to apply and to be fortu-
nate enough to receive this national recogni-
tion,” said CEO, Terry Hay of Scandinavian’s
place on the list of
Best Managed Companies
for the past year.
Scandinavian’s success in the industry really
took off when Hay’s career took an unexpected
turn in May of 1982 from the property man-
agement business to the janitorial and indus-
trial cleaning industry. Routinely, Hay noticed
problems in the quality of industrial cleaning
services upon entering buildings as a property
manager at that time. He recognized a need for
better quality systems solutions in the janito-
rial industry overall, and that a change in pro-
tocol would be required to find solutions, rath-
er than just continuing to sweep the problems
under the carpet.
“It became a real change in the protocol of
our organization and in the industry to say,
