“The process helps make you a better compa-
ny. Getting to sit with a Deloitte partner and a
CIBC executive and talking about the company
as they’re evaluating you is free consulting.
We’ve used the feedback they’ve given to help
the company improve over the years.”
In 2006, Eagle became ISO 9001 certified, a rig-
orous process that helped Eagle develop very
clear business processes intended to bring
continuity to the client experience. The certifi-
cation also recognizes the company’s commit-
ment to quality and excellence. They’re also
determined to give back to the communities in
which they live and work, a sentiment that per-
meates the culture of the organization.
“We talked to the staff and asked what was
important to them,” Kevin said. The majority
were in favour of child-based causes and the
company began supporting the Children’s Aid
Foundation. They later moved their donations
“If people hate going to the office, that’s a miserable way to live and that comes
through in their work.”
DEC 2014
H
business elite canada 51
