Phoenix Systems is a privately
held Canadian software and
business service provider and
reseller. Founded in 1980,
the company provides sup-
port services to more than
400 customers, part of over
6,000 users in North America.
Phoenix Systems offers effec-
tive, affordable business-crit-
ical solutions that are easy to
use and maintain. Their op-
erational resources consist of
highly skilled and dedicated
employees who provide client
support, consulting, custom
software development, imple-
mentation, training and pro-
fessional services.
Dan O’Toole, the President and
Owner of Phoenix Systems,
was kind enough to grant us
a phone interview and answer
some of our questions. Dan
formed the company in 1980
and is, in his own words, the
“longest standing employee.”
Looking back over his time
with Phoenix Systems, Mr.
O’Toole believes that the pri-
mary challenge in business to-
day is continuity.
OCTOBER 2013
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