said Douglas Gray, company founder and CEO.
“I think this is really what differentiates us from
other firms. It’s a unique part of who we are.”
The Graycon difference is measured in a
unique balanced scorecard of four boxes or
measurable criteria of business success, one of
which is what Gray himself refers to as “Gray-
conian happiness”. What is Grayconian (a.k.a
Graycon employees) happiness?
“It literally comes from the belief that if our
team is here and they are staying, growing,
engaged and positive, then that makes for a
healthier bottom line—happier clients and a
fun culture where people truly enjoy coming
to work,” said Gray.
This translates to growth in other scorecard
boxes like, “karma” — the sum of Graycon’s
charitable efforts that benefit local communi-
ties in terms of donations of time, effort and
money. Twenty-five years of business and nu-
merous recognitions also attest to the high
measurement of this success factor, including
being named one of Canada’s 50 Best Man-
24
business elite canada
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JULY 2014
