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rewarding as well as personally rewarding by
giving a regular day’s pay to Grayconians for
each work day spent volunteering in the com-
munity.
Approximately 15 per cent of clients are not-
for-profits and charities. Graycon donations
and gifts-in-kind currently amount to $1.8-mil-
lion. Good turns and good returns to increase
Grayconian happiness and client satisfaction
are kept in a fine balance. This balance is main-
tained largely owing to a levelheaded approach
that emphasizes the human element of IT con-
sultation and determining specific client needs
over merely technical expertise that may not
be catered to what will best serve a particular
client.
“Lets be honest, what our clients want—be
it an investment bank, an oil company, a car
dealer—is to focus on their business. So if they
could get the job done with HB pencils, they
JULY 2014
H
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