80 business elite canada
H
SEPT/OCT 2014
someone affiliated with the Best Managed
program who said, “Being best managed isn’t
about being perfect, but being an organization
that has the willingness to find problems and
improve them, to go find opportunities and
exploit them.”
This is exactly what TU Group has done, and
continues to do. In the 1960s, TU Group was
the first Canadian company to launch missed
flight insurance. In the 1970s, they followed
that up with the introduction of annual excess
emergency hospital/medical insurance. In the
1990s, TU Group was one of the first to sell
travel insurance online.
Today, more than 170 employees work for
TU Group across Canada. TU Group combines
component services of underwriting, claims
management, and call centre customer care
service. The company distributes its insurance
products through various partners such as
insurance brokerages and agencies, associa-
tions, airlines, travel and tour companies, fi-
Georgina Robinson
Herb Robinson
