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20TH ANNIVERSARY CELEBRA TION
stablished in 2000, Factory Outlet Trailers Q: Congratulations on 20 years in business. When
HQ & Distribution is a Canadian premier FOT was started, what was the vision? Did you
Eretailer of new and pre-owned trailers based imagine you’d grow to become the largest single
15mins south of Calgary, AB, celebrating 20 years largest trailer dealership in all of Canada?
of business this year. Business Elite Canada spoke A: When FOT was built it was built on the need for
with Factory Outlet Trailers CEO, David Thompson, a better customer service experience for people
about entrepreneurship and his journey leading the acquiring trailer hauling solutions. The foundation
company from a single location to the largest single has always been and always will be based on a
largest trailer dealership in all of Canada! Business customer-first service model that offers the best
Elite Canada spoke with David Thompson, CEO of quality of products in the market. FOT has set
Factory Outlet Trailers about 20 years of success. the top standards for Trailer Dealers by being a
60 JUNE 2021 | BUSINESS ELITE CANADA
