es for trade shows, consumer
shows, conventions, and con-
ferences. ICECORP has offices
across Canada and a network
of partners around the world
allowing them to design cus-
tomized solutions that fa-
cilitate the total supply chain
management process for their
customers.
For the past 23 years,
ICECORP has remained stead-
fast in their goal of building
strong relationships with their
customers. “We have always
strived to give the best cus-
tomer service we can…if you
treat your customers right
they’ll stick with you,” says
Barnes. “We have built on
that to develop the services
we operate,” he adds. The
firm boasts over 2000 active
customers. “Most of our cus-
tomers are repeat customers,
and we try to develop a rela-
tionship with our customers;
for that we have relationship
managers,” he says.
“We like to keep in front of
innovation,” says Barnes. The
firm has spent a lot of mon-
ey on IT and was one of the
first companies with a track
JANUARY 2014
H
business elite canada
109
