BEC / January / 2014 - page 103

Growing Companies for the
5th consecutive year. Their
most recent purchase, JTS
(Jackson Transport Systems),
brought the asset-based fleet
of Titanium Transportation
Group to over 150 power units
and 500+ trailers. Combined,
Titanium revenue is expected
to top $50 million this year.
“We are heavily in acquisi-
tion mode and we are look-
ing to purchase asset-based
trucking companies as well as
other types of transportation
companies within the supply
chain…. We have bought four
companies in the past year
and we expect to buy at least
another 4 this year… Looking
down the road, we see our-
selves tripling or qu
[in size] in the next few years.
We want to buy companies;
call us!”
In charge of logistics, the di-
vision Titanium was founded
on, Mr. Billau is responsible
for meeting all the needs of
its ever-growing customer
base. He believes that it is the
company’s high level of cus-
tomer service that has been
the driving force behind its
success and prosperity.
In a service industry, it is hard
to differentiate oneself from
the competition. The solu-
tion, says Doug, is twofold. “It
a
ll starts with the customer,
it really does. When I started
in this business, I realized
that you can’t innovate too
much—you don’t have that
ceiling where you can create
the next iPad. We are in the
people business so most of
all, we need our team to focus
on customer needs and this
is what defines us and drives
our success. Innovation is
all done internally by follow-
ing good processes and con-
centrating on IT systems...A
strong IT infrastructure cou-
pled with great people is a
winning combination. It also
Cassels Brock - January 27, 2014
Business Elite Canada 1/4pg ad
3.75” x 4.75” portrait
Designer: Heather Murray
416 869 5782 - fax 416 642 7137
Please PRINT a hard copy of the file
and either FAX it or SCAN and EMAIL
it back to me, thanks!
Doug Billau
Vice President
JANUARY 2014
H
business elite canada
103
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