helps our business to be scal-
able which is critical when we
are so focused on bringing ac-
quisitions into the group.”
“First off, in our line of work
we know that, even more than
in other industries, you have
to have great people. There is
no magic recipe to our busi-
ness, so you have to constant-
ly be providing good service
to your customers, and the
only way to that is with the
right people. One thing we
like to do is hire entry-level
people—like myself, the ma-
jority of our staff has come
from outside the industry.
That way, they come in fresh
and ready to learn—we like
104
business elite canada
H
JANUARY 2014
