BEC / January / 2014 - page 98

process as the center of their
business.
To protect their customers,
and their corporation, Agil-
ity has stringent practices in
place to ensure a safe business
environment with as little risk
as possible. The company in-
vests in the education of their
staff and the standardization
of their processes, combined
with continuous improvement
efforts to help manage risk.
The implementation of Qual-
ity standards (ISO and the
likes) and the Continuous Im-
provement process is helping
the company deal with risk,
as well as its efforts in exten-
sively training staff. There is
a focus on training and inte-
grating long term employees
which will assist young people
coming from post-secondary
schooling with limited to no
work experience to integrate
into the industry and com-
pany. Specifically in North
America, Agility invests a lot
of resources and money into
training and it is because of
these recruiting and training
practices that Agility Canada’s
voluntary turnover rate sits at
a low 3 .7%.
The company supports the
Emergent Market Index – an
index that is updated on a
yearly basis to highlight the
98
business elite canada
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JANUARY 2014
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