BEC / JAN-FEB / 2015 - page 10

10 business elite canada
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JAN/FEB 2015
“Pacesetter Homes has developed a home for
literally every budget. We have many innovative
styles and designs to suit almost every desire,”
said Lloyd Dumonceaux, Assistant General Man-
ager for Pacesetter. In 2012, the company in-
troduced a new line of townhome designs that
again reflected what homebuyers were looking
for in Edmonton and surrounding communities.
“It’s remained a stellar example of what our de-
signers can bring to the table in a quality and
affordable design,” Dumonceaux explained.
Dumonceaux assumed the role of Assistant GM
in 2010, armed with a background in the home
construction industry. He quickly focused his vi-
sion on quality and customer service — two fac-
tors that stand out when customers are choos-
ing who will build their new home. In 2013,
Qualico opened design Q, an in-house design
centre that walks customers through their inte-
rior design selections, ensuring that homes are
finished to the owner’s taste. Certified interior
designers work one-on-one with buyers, guid-
ing them through the process and creating a
“custom home” design experience.
“Over the past several years, we’ve been fo-
cused on customer satisfaction. It’s one of our
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